I founded this company not long after working for another local computer support company to help with Y2K related needs. At that company, I billed $100 per hour, with a two hour minimum, and each hour was counted as a whole chunk, whether I was there for 5 minutes or 55. In my mind, this was hugely unfair to the consumer, so when I set my billing policies, I tried to make them as fair as possible. If you compare my policies to those of other local and national companies, you will find that nobody beats mine.
  • No minimum charges. You are not paying for two hours the second I walk through the door.
  • Hours are not billed in whole, but are billed in 15 minute increments. If I work for 1:15, you pay for 1:15, not 2:00.
  • Travel time. Yes, I do charge for travel time. If I didn't, then I could find myself driving 40 minutes each way to work for 30 minutes. I do my best to keep travel charges reasonable, and rarely charge for more than 20 minutes of travel, regardless of actual drive time.
 
Angie's List Super Service Award Winner
Computer Repair in Washington D.C.

Cameron Jones Computer Services
878 North Jackson Street
Arlington, Virginia  22201
Cameron@CameronJonesIT.com
571.217.3596

Angie's List Super Service Award Winner
Computer Repair in Washington D.C.

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